These Terms of Service govern your use of the CLAIRVIEW website, the window cleaning services, and the computer systems design services offered by the company CLAIRVOYANCE WINDOW CLEANING, located at 4005 S 3600 W, West Valley City - 84119-4241, United States (US). The website and related services are developed and operated by the developer ClairView. By accessing the website or engaging any of our services, you agree to be bound by these terms. Please read them carefully, and contact us if you have any questions before you proceed.
01Introduction and Acceptance
These Terms of Service form a binding agreement between you and CLAIRVOYANCE WINDOW CLEANING. The terms apply whenever you visit our website at clairview.lol, when you request a quote, when you book a window cleaning visit, and when you engage us for computer systems design work. By using any of these services you confirm that you have read these terms, that you understand them, and that you agree to be bound by them.
If you use our services on behalf of a company, organization, or other legal entity, you confirm that you have the authority to bind that entity to these terms. If you do not agree with any part of these terms, please do not use the website or the services. We may update these terms from time to time, and the version in effect at the time of your use will apply. Your continued use of the website or services after an update means that you accept the revised terms.
02Description of Services
CLAIRVOYANCE WINDOW CLEANING provides two broad families of services. The first family is professional window cleaning, which includes storefront glass care, high-rise building window maintenance, interior and exterior glass cleaning, and scheduled maintenance programs. The second family is computer systems design, which includes custom software design, computer integrated systems design, data and reporting systems, network architecture, workflow automation, and ongoing system support.
The precise details of any particular service are described in the written proposal, quote, or agreement you receive for that engagement. Where a service is provided under a separate written agreement, that agreement controls over these general terms to the extent the two conflict. Nothing on this website guarantees a specific outcome for a particular building or project, and all services are provided subject to the conditions described in these terms.
03Eligibility
Our services are offered to adults who are at least eighteen years of age and who have the legal capacity to enter into a binding agreement. If you are under eighteen, you may use the website only with the involvement of a parent or guardian who accepts these terms on your behalf. Our services are not directed to children, and we do not knowingly accept service agreements from minors.
By requesting services you confirm that the information you provide, including your name, your address, and your contact details, is accurate and current. You also confirm that you have the authority to authorize service work at the property or for the systems identified in your request. If you are arranging service for a property you do not own, you confirm that you have permission from the owner or manager to do so.
04Client Responsibilities
For window cleaning services, you agree to provide safe and reasonable access to the windows being serviced, including unlocking doors, providing access codes, and making available any areas that require entry. You agree to tell us about hazards such as fragile glass, electrical fixtures, chemical residue, or areas with restricted access before work begins. You agree that our crews may decline to work where conditions present an unreasonable risk to people or property.
For systems design services, you agree to provide accurate information about your current workflows, your technical environment, and your business requirements, and to cooperate with the design and testing process. You agree to name a person on your side who can make decisions during the project and who can test and approve the work as it is delivered. Delays in providing required information may affect project timelines, and we will not be responsible for delays caused by missing cooperation.
05Scope of Work and Deliverables
Every engagement begins with a defined scope of work. For window cleaning, the scope describes the windows to be cleaned, the interior and exterior surfaces included, the access method, and the expected completion date. For systems design, the scope describes the features to be built, the data to be handled, the integrations to be created, and the deliverables to be handed over, such as source code, documentation, and training materials.
The scope of work is captured in writing in your quote or proposal, and we will not perform work outside that scope without your agreement. If you request additional work after the project has begun, we will confirm the change in writing and will quote any additional fee before proceeding. Deliverables are considered complete when they meet the specifications described in the scope, and we will work with you to correct any item that does not meet those specifications.
06Fees and Payment Terms
Fees for services are stated in the quote or proposal you receive and are valid for the period noted in that document. Window cleaning fees are based on the number of panels, the access method, the condition of the glass, and the frequency of visits. Systems design fees are based on the scope of the project and are quoted as either a fixed price or an estimate with a defined rate for additional work.
Payment terms are stated in the quote or invoice. Invoices are generally due within the number of days shown on the invoice, and we may require a deposit for large commercial projects or for recurring maintenance programs. Where a payment is late, we may pause scheduled services until the account is brought current. Payment may be made by the methods we offer from time to time, and we do not accept responsibility for errors made on a payment form by the payer.
07Scheduling and Service Windows
Service visits are scheduled at a time that suits you and that fits our calendar. We will make every reasonable effort to arrive within the service window we agree to, and we will contact you if weather, traffic, or an emergency prevents us from meeting the window. For exterior work, completion depends on weather conditions, and we may reschedule a visit if rain, wind, ice, or extreme heat would make the work unsafe or ineffective.
If you need to change or cancel a scheduled visit, please let us know as early as possible. Cancellations made with less than twenty-four hours of notice may be subject to a rescheduling fee where we have already prepared the crew and the equipment. We value your time and we expect the same care in return, so both sides communicate clearly when a schedule must move.
08Changes to Services
We may change, suspend, or discontinue any of our services, or parts of them, at any time and without prior notice where such a change is reasonable. This may include changes needed to comply with law, to improve safety, to address a technical issue, or to update the way a service is offered. If we discontinue a service you are actively using, we will give you reasonable notice where practical and will help you transition.
Changes to the website content, the services described, or these terms do not affect work already agreed under a written contract, unless the change is required by law. We will notify you of significant changes through the website or by direct communication where appropriate. Your continued use of the services after a change is posted means that you accept the changed service.
09Intellectual Property Rights
The website, its design, its text, and its graphics belong to CLAIRVOYANCE WINDOW CLEANING and ClairView, and are protected by copyright and other intellectual property laws. You may view and print pages from the website for personal, non commercial use, but you may not copy, reproduce, distribute, or create derivative works from the website content without our prior written permission.
For systems design projects, the deliverables we build for you, including custom software, source code, and design documents, are delivered to you under the terms of your written agreement. Unless the agreement states otherwise, we retain ownership of our pre existing tools, methods, and libraries, and we grant you the rights described in your agreement to use the deliverables for your business. You may not resell or redistribute the deliverables without our written consent.
10Acceptable Use
You agree to use the website and our services only for lawful purposes and in a manner that does not harm the website, our systems, our staff, or other users. You must not attempt to gain unauthorized access to our systems, introduce harmful code, interfere with the operation of the website, or use automated tools to scrape content at scale. You must not impersonate another person or misrepresent your relationship to a property or project.
You agree not to submit information through the website or our services that is unlawful, threatening, defamatory, or misleading, and not to use our systems to send unsolicited messages. If you engage in conduct that we reasonably consider a violation of these rules, we may suspend or terminate your access to the services without liability, and we may report unlawful conduct to the relevant authorities.
11Confidential Information
During the course of our work, each side may receive confidential information about the other. Confidential information includes business records, project details, technical designs, client lists, pricing, and any information marked as confidential or reasonably understood to be confidential. Both sides agree to keep confidential information private and to use it only for the purpose of the engagement between us.
Confidential information does not include information that is already public, that becomes public without fault, that is independently developed, or that is lawfully received from another source. This obligation survives the end of the engagement and applies to any employee, contractor, or advisor who works on the relationship. We will not disclose your confidential information to third parties except as needed to deliver the service or as required by law.
12Privacy and Personal Data
Your use of the website and the personal information you provide to us are governed by our Privacy Policy, which is available at the Privacy Policy page on this website. Please review that policy to understand how we collect, use, store, and protect your personal information. By using the website and the services, you confirm that you have read and understood the Privacy Policy.
Where our services involve the processing of data on your behalf, such as when we host or maintain a system for you, we act as a service provider and process that data according to your instructions and this agreement. We will implement reasonable security measures to protect that data and will assist you with data subject requests as required by law. The Privacy Policy and these terms should be read together as one agreement.
13Disclaimers of Warranty
To the fullest extent permitted by law, the website and all services are provided on an as is and as available basis, without warranties of any kind, whether express or implied. We do not warrant that the website will be uninterrupted, error free, or free of harmful components, and we do not warrant that any particular result will be achieved by the services. Glass cleaning results depend on the condition of the glass and the environment, and some marks such as etched or permanently damaged surfaces cannot be removed.
For systems design work, we will exercise professional skill and care in performing the work described in your agreement, but we do not warrant that any system will be free from defects or that it will meet every expectation beyond the specifications agreed in writing. Where a jurisdiction does not allow the exclusion of implied warranties, the exclusions in this section apply to the maximum extent permitted by that law.
14Limitation of Liability
To the fullest extent permitted by law, our total liability arising out of or relating to the website or the services, whether in contract, tort, or otherwise, will not exceed the amount you paid us for the specific service giving rise to the claim. We will not be liable for indirect, incidental, special, consequential, or punitive damages, including loss of profits, loss of data, loss of business, or interruption of operations, even if we were advised of the possibility of such damages.
This limitation applies to all claims, whether based on warranty, contract, tort, negligence, or any other legal theory. Some jurisdictions do not allow the limitation or exclusion of certain damages, in which case those limits apply to the maximum extent permitted by law. Nothing in these terms limits liability that cannot be limited by law, such as liability for fraud or for personal injury caused by negligence.
15Indemnification
You agree to indemnify and hold harmless CLAIRVOYANCE WINDOW CLEANING, ClairView, and their officers, employees, and contractors from any claims, damages, losses, liabilities, and expenses arising out of or related to your use of the website, your breach of these terms, your breach of a separate agreement, or your violation of any law or the rights of a third party.
This indemnity includes reasonable legal costs. Where a claim is made, we will notify you in writing and give you the opportunity to participate in the defense at your own cost, provided we remain in control of the defense. We will cooperate reasonably with your defense where you assume the defense of a claim covered by this indemnity, and you will not settle a claim in a way that binds us without our written consent.
16Termination
You may end a service relationship at any time by giving us written notice, subject to the terms of any separate agreement you have signed. We may suspend or terminate your access to the website or to the services if you breach these terms, if we are required to do so by law, or if we reasonably determine that continuing the relationship poses a risk to our people, our systems, or other clients.
Upon termination, you remain responsible for any fees already accrued, and we will return or destroy confidential information as agreed. Any provision of these terms that by its nature should survive termination, such as intellectual property, confidentiality, limitation of liability, indemnification, and governing law, will continue to apply after the agreement ends. Termination does not affect any rights or obligations that arose before the termination took effect.
17Force Majeure
Neither side will be liable for a failure or delay in performance caused by circumstances beyond its reasonable control. These circumstances include severe weather, natural disasters, fires, floods, earthquakes, epidemics, government orders, labor disputes, power failures, network outages, and interruptions in the supply of materials or equipment. The affected side will notify the other as soon as reasonably possible and will take reasonable steps to resume performance.
If a force majeure event continues for a substantial period and prevents the core purpose of the agreement from being achieved, either side may end the affected part of the engagement by written notice. In that case, each side will pay for work already completed and will return any materials that belong to the other. Time limits affected by a force majeure event are extended for a reasonable period.
18Governing Law and Disputes
These terms are governed by and interpreted in accordance with the laws of the State of Utah, United States, without regard to its conflict of law provisions. Any dispute arising out of or relating to these terms or to the services will be resolved in the state or federal courts located in Utah, and you consent to the exclusive jurisdiction of those courts.
We encourage you to raise any concern with us directly before starting a formal dispute, and we will work in good faith to resolve the matter quickly. Where a dispute proceeds, both sides agree that any claim must be brought within the time period allowed by law and will not be joined with the claims of any other party unless the law requires otherwise. To the extent permitted by law, the prevailing party in a dispute may recover its reasonable legal costs.
19Entire Agreement
These Terms of Service, together with any written quote, proposal, or agreement you sign, and together with the Privacy Policy, constitute the entire agreement between you and CLAIRVOYANCE WINDOW CLEANING regarding the website and the services. This agreement replaces all prior agreements, understandings, and communications about the subject matter, whether written or oral.
If any provision of these terms is found to be invalid or unenforceable, that provision will be limited or removed to the minimum extent necessary, and the remaining provisions will remain in full force and effect. Our failure to enforce any provision does not mean that we waive the right to enforce it later. The headings in these terms are for convenience only and do not affect the interpretation of the terms themselves.
20Contact Information
If you have questions about these Terms of Service, about a quote or invoice, or about any service we provide, please contact us by email at direct@clairview.lol or by telephone at +15419201766. We will respond to your inquiry as promptly as we can, and we will do our best to resolve any concern to your satisfaction.
Our postal address is CLAIRVOYANCE WINDOW CLEANING, 4005 S 3600 W, West Valley City - 84119-4241, United States (US). When you contact us, please describe the matter clearly and include any reference number from your quote, invoice, or agreement so that we can locate the relevant records. We appreciate hearing from you and will treat every message with care and respect.